Booking Call now. +91-11-22482215 / 9871482014

Terms and Conditions

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that
(i) you are at least 18 years of age and are of sound mind,
(ii) you possess the legal authority to create a binding legal obligation,
(iii) you will use this Website in accordance with this Agreement,
(iv) you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act,
(v) you will inform such other persons about the terms and conditions that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;
(vi) all information supplied by you on this Website is true, accurate, current and complete, and
(vii) if you have an Expedia.co.in account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of this Agreement.

Fares & Prices

Subject to the Note below, you acknowledge and agree that your credit card will be charged by the Expedia Companies or the supplier(s) with which your booking is made (as applicable) for the total booking price of the travel services in full at the time of the booking, which includes the price displayed on the Website, plus tax recovery charges, and service fees.

Airfare is only guaranteed once the purchase has been completed and the tickets have been issued. Airlines and other travel suppliers may change their prices without notice.

Note: In the event that you book accommodation (with the exception of prepaid hotel accommodation as set out below), you acknowledge and agree that all charges, taxes and other costs relating to your booking are payable by you to the accommodation provider at the time requested by the accommodation provider (usually upon check-in or check-out from the accommodation).

ACCEPTABLE PAYMENT METHODS

We accept the following payment methods: (i) Credit Cards with MasterCard or Visa branding (ii) International Debit Cards with Visa or MasterCard branding which your issuer allows you to use to make purchases online; (iii) Net Banking Payment; and (iv) Indian Bank Debit Cards issued by a n Indian bank. You will not be asked to provide your online banking user name or password to Tour24.in. (�Account Access Data�). Tour24.in. does not want any information regarding your Account Access Data and you agree not to provide us with your Account Access Data. A list of banks supporting each Net Banking Payment and Indian Bank Debit Cards is available at Frequently Asked Questions.
Not all payment methods are available to use for all travel services, travel products, or modifications a customer may request to their transaction. Net Banking Payment and Indian Bank Debit Cards may not be used when booking and paying for such travel through our call centers.

Credit Card:
i. Credit cards with MasterCard or Visa branding may be used when booking online or by phone through our call centers.
ii. Your bank or card issuer may require the account holder or the person legally authorized to act on behalf of the cardholder to authenticate and approve the payment.
iii. The recording and billing of account activity on your credit card is handled solely by your card issuer.

International Debit Card:
i. International debit cards may be used when online booking or by phone through our call centers, provided your card issuer permits use of a debit card for online or phone transactions.
ii. Your bank or card issuer may require the account holder or the person legally authorized to act on behalf of the cardholder to authenticate and approve the payment.
iii. Once payment has been authorized it may appear in your account activity within a few days; however, the length of time required for the deduction of funds and recording of account activity is determined by your bank or card issuer.
Additional Terms and Conditions Applicable to Net Banking Payment, and Indian Bank Debit Cards (together, �Local Payment Methods�):

General Terms and Conditions.
i. When you use a Local Payment Method to make payment, you must authenticate and approve payment directly on your financial institution�s website. Upon logging into your account with the applicable Local Payment Methods, you will see the amount you transacted on our Website and you must confirm and authorize the payment for our services. Upon completing approval, you will either be redirected back to our Website, or you must follow the prompts on your financial institution�s website to return to our Website, in order to successfully complete the payment process. We will promptly generate an electronic mail (�email�) notification to the email address you provided confirming the details of your itinerary. Tour24.in. shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered to the email address provided due to any reason which is beyond the control of Tour24.in. including without limitation a break down in your internet connection.
ii. Price and availability is not guaranteed until the booking is confirmed.
iii. If you fail to return to our Website or do not complete the payment process within 20 minutes, your booking will be unsuccessful and your itinerary will be cancelled. We will promptly generate an email notification to the email address you provided that the booking was unsuccessful. Tour24.in. shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered to the email address provided due to any reason which is beyond the control of Tour24.in. including without limitation a break down in your internet connection.
iv. Avenues (India) Pvt. Ltd. (�CC Avenue�) has been authorized to process online payment transactions on behalf of Tour24.in. The name CC Avenue will appear as the merchant name associated with your transaction and on the statement provided by your financial institution.
v. Your financial institution may impose an additional fee or other charges to use their payment services (�Payment Servicing Fees�), and you are solely responsible for payment for any and all such Payment Servicing Fees. Tour24.in. does not determine or assess such Payment Servicing Fees.
vi. Payment Servicing Fees, if any, are not included in the purchase price displayed on your itinerary or the receipts provided by Tour24.in.
vii. If payment is completed, but the booking is not confirmed by us, your funds will not be sent to Tour24.in. Instead, CC Avenue will hold the funds and we will request CC Avenue to return such funds to the originating source.
viii. Making a successful payment is not a contract, and Tour24.in. makes no guarantee that the travel service or product will continue to be available or be available at the same price in the event a booking is not confirmed.
ix. Tour24.in. shall have no obligation to replace the unconfirmed booking, accept another booking in lieu of the unconfirmed booking, or to compensate you for such unconfirmed booking. Any subsequent bookings will be treated as a new transaction and will require a new and separate payment. No booking information will be carried over from any previous itinerary. No payment made for a prior unsuccessful booking can be applied towards your new booking.
x. In the event modification of an existing itinerary for which payment was made results in the need to collect additional funds (for example, a price increase in airfare whether such airfare was booked alone or in a package), payment for any such additional funds may only be made by (a) a credit card with MasterCard or Visa branding; or (b) by an international debit card, provided your card issuer permits use of a debit card for online or phone transactions. The payment types identified in the preceding sentence must be used to pay any such additional funds, regardless of the original form of payment for such itinerary.

Refunds:
i. Refunded amounts are generally returned within 2 � 5 business days; however, the length of time required for the funds to be credited to your account is determined by your financial institution. Please check with your financial institution on their specific rules regarding returned or refunded transactions.
ii. Refunds limited to 1 per booking. If your travel arrangements are subject to more than one change, it may be necessary to cancel the entire booking; any eligible refunds will be sent to your financial institution to credit your account in accordance with its policies. Rebooking your travel will require a new and separate payment.
iii. Tour24.in. has no obligation to issue refunds if: (i) Tour24.in. received payment ninety (90) or more days prior to our receipt of the refund request for a booking transaction; (ii) the purchase requires more than one refund or credit; (iii) in response to a disputed booking appearing on your statement from your financial institution, your financial institution issues you a refund for the disputed booking transaction and sends Tour24.in. a charge back on the transaction (a charge back reverses the payment you made to Tour24.in. for the refunded transaction); (iv) the booking is for non refundable travel products or services; (v) you cannot provide us with full and accurate information required to complete the refund or credit; (vi) the refund request has already processed through CC Avenue but has not yet applied to the originating source of the payment; (vii) the refund request directs Tour24.in. to issue the refund to a different financial institution than the source where the original payment was received; or (viii) Tour24.in. did not received the payment for which the refund request is made due to force majeure or other causes beyond our direct control.
iv. Refunds requiring special handling may result in a delayed return of the funds:
v. In the event a refund cannot be handled within standard refund protocols or to process a refund after 90 days, you may be asked to supply additional information and to provide documentation of the original charge. Information disclosed to Tour24.in. for the purposes of processing a customer refund will be protected in accordance with our current Privacy Policy.

1. We recommend check-in in AT LEAST 2 hours prior to departure.
2. A security search is compulsory.
3. Boarding gates close 45 minutes prior to the scheduled time of departure.Please report at your departure gate at the indicated boarding time.Any passenger failing to report in time, may be refused boarding privileges.
4. Changes permitted more than two hours prior to departure with payment of change fee and difference in fare if applicable.
5. Air fares can change minute by minute based on demand and availability. Between the time of your flight search and actual booking, seat inventory in a particular booking class (fare) may sell out.
6. Airlines fares may change prior to the completion of ticketing process , in which case, Tour24.in reserves the right to notify you of any fare changes within 2 hours.
7. Tour24.in will make every effort to provide alternative flight/fare options. If we are unsuccessful in contacting you, we reserve the right to cancel your booking.

Air fares can change minute by minute based on demand and availability. Between the time of your flight search and actual booking, seat inventory in a particular booking class (fare) may sell out.

Changes permitted more than two hours prior to departure with payment of change fee and difference in fare if applicable.

Airlines fares may change prior to the completion of ticketing process , in which case, tour24.in reserves the right to notify you of any fare changes within 2 hours.

tour24.in will make every effort to provide alternative flight/fare options. If we are unsuccessful in contacting you, we reserve the right to cancel your booking.